Frequently asked questions

Q: What types of coffee do you sell? A: We sell a variety of coffee including whole bean, ground, and single-serve coffee pods. Our selection includes light, medium, and dark roasts from around the world. Q: How fresh is your coffee? A: We roast our coffee in small batches to ensure maximum freshness. We also package our coffee immediately after roasting to lock in the flavor and aroma. Q: Do you offer any subscription plans? A: Yes, we offer subscription plans for customers who want to receive regular shipments of their favorite coffee. You can choose the frequency and type of coffee you want to receive. Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Q: Do you offer free shipping? A: Yes, we offer free shipping on orders over a certain amount. Check our website for current promotions. Q: Can I track my order? A: Yes, we provide tracking information for all orders. You will receive an email with your tracking number once your order has shipped. Q: What is your return policy? A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your shipment to arrange for a return or exchange. Q: Do you offer any discounts or promotions? A: Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay up-to-date on our latest offers. Q: Can I purchase gift cards? A: Yes, we offer gift cards that can be redeemed on our website. Q: Do you have any customer reviews? A: Yes, we have a section on our website where customers can leave reviews of our coffee. We also have reviews on third-party sites like Yelp and Google.